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- 90% of involuntary departures
- 75% of employees avoiding co-workers
- 65% of performance problems
- 50% of voluntary departures
- $359 billion a year in direct costs and lost opportunities
- In a national survey of American workplaces employees reported that only 13% of managers were effective at handling conflict.
Did you know...
Unresolved conflict leads to:
Unresolved conflict leads to:
If you manage people, disputes will show up at your door.
Take the following examples in which mediation techniques helped resolve an intractable dispute:
- The marketing VP protests that the budget cap you and your new finance VP proposed is hindering a research initiative you supported.1
- Two young sales representatives are embroiled in a turf war2
- Your administrative assistant is upset because the HR director won’t approve the extra week of paid maternity leave you promised her3
- You as the Founder want to fire your CEO4
Fail to address such employee concerns and you’ve failed as a leader. But it can be difficult to know how to respond, especially when you have a stake in the problem. Sometimes third-party intervention can make matters worse. In recent years, managers have begun to adopt the proven skills of professional mediators and arbitrators in the form of employee mediation techniques to resolve and manage workplace conflict.
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Coaching mind set and skill set consists of asking beautiful open questions. I did all the work for you and combined them in advanced techniques, which you can refresh in your brain or learn from scratch if it turns out to be something you do not know. I created unique training on all possible strategies with human behavior patterns for asking professional, collaborative, critical, real and life-changing questions. In the short time of 6 hours you will learn 36 strategies to ask quality powerful questions.
Anastasia Vasilevskaya
business coach, business mediator
- Hire us a Workplace Mediators to Resolve a Dispute or prevent it (Just over half (57%) of full-time employees in the U.S. had any training in how to manage workplace conflict)
- Get the unique Training from us with little theory and lots of practice in the customized business game on mediation
- Speak to us about Conflict Management Coaching. (A third of managers (31%) think they handle disagreements well, but only 22% of subordinates agree. All while seven out of ten employees (70%) believe conflict management is a "very" or "critically" important leadership skill (see study). Workplace RRMs often offer coaching services. To find one, search for mediators who practice in "Employment & Workplace" mediation, and use keywords to narrow down the search with terms like "training."). We use CINERGY model
- Develop a Conflict Competent Culture ( we are the best here as well)
How we can help:
How we can help:
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